12th of April – here we come!

Following the government’s announcement on the 22nd of February, we are really hoping to open our doors and welcome you back on the 12th of April – we have missed you all so much!

Our phone lines for pre-bookings will open from Tuesday the 6th of April from 10am – 3pm (excluding Sunday) with our salon opening and resuming normal hours from the 12th of April. We have attempted at least once to contact all clients who had appointments booked during lockdown to reschedule and now all future booking enquiries can be made when our phone lines open on the 6th.

As always thank you for your patience and overwhelming support.

Sue, Sarah and Team Sands xx

Our guide to a safe experience is set out as follows:

In order to maintain and increase our already excellent hygiene standards, and continue to protect our team and clients our opening hours will be as follows:-

Temporary service restrictions

• Guests are unable to be accompanied during their visit.
• At this time, we are unable to offer fringe trims, long hair or thick hair blow drys.
• We reserve the right to refuse a service.

Arriving at the salon

• Guests must arrive on time for their appointment. We reserve the right to refuse late guests.
• Guests must attend their appointment alone. Please do not bring family/friends/children to the appointment. There will be no waiting area and no magazines.
• If reception is busy with more than 2 guests, please wait outside.
• The wearing of face coverings is no longer a legal requirement. If you wish your stylist to wear a face covering during your service, please ask.
• Hand sanitiser is available if required.
• Individual limited storage facilities will be provided for your coat/bag.
• Do not bring any unnecessary items such as shopping.

During your appointment

• Chairs/basins/working units and stylist tools will be sanitised between each guest and we will continually sanitise hotspots throughout the day with disinfectant.
• Working units will be spaced 2 metres apart and we will practice safe distancing at all times.
• Should you wish to purchase retail products, please discuss this with your stylist so they are able to provide these for you at the unit before checking out to limit traffic and wait time at Reception.

All of these measures have been put into place to protect our staff and clients during appointments.
Please comply with our Health and Safety measures and do not attend your appointment if you feel unwell or live with someone who is unwell.
If you are unable to attend, please call us on 01202 424383 to re-schedule your appointment.